Optimizing of Information Systems in Companies: Support of Sustainable Performance

Zuzana Chvatalova


Purpose. This paper discusses the possibility of identifying weaknesses of information system management for support the company's sustainable performance. Obviously, as a result of the current fast development, each organization uses information and communication technologies. According to Hřebíček, Kubásek, 2011 nowadays, information systems are implemented for more and more enterprise activities. They are related not only to the company economic growth, also to the environment, social responsibility and corporate governance. Many advanced value indicators associated with the success of the company have been defined, for example, the Economic Value Added (1982, Joel Stern), the Market Value Added (1993, Stern Stewart Management Services), etc. In last years, the Sustainable Value Added (2004, 2005, Figge, Hahn) plays a key role. It links to the company's sustainable performance, and generally, it contributes to the sustainable development (1987, the Brundtland Report, the United Nations World Commission on Environment and Development; 1992, Rio de Janeiro, the United Nations Conference on Environment and Development; 2002, Johannesburg, the United Nations World Summit on Sustainable Development: RIO+10; 2012, the United Nations Conference on Sustainable Development: Rio+20). The concept of sustainability is an important asset towards all stakeholders of every company. Katiliūtė, Daunorienė, Katkutė (2014) highlighted the importance of higher corporate sustainable performance. The company's strategic management should be able to identify areas with the lowest efficiency and look for ways to correct keeping the company sustainable success. In practice, this area is very often supported a corporate information system. Each strategic management of company should devote considerable attention to the implementation, lead and development of its information system supporting corporate sustainable performance. It should continuously measure its own effectiveness and efficiency. Inefficient information systems can result in the failure. Sustainable performance assessment should be challenges and inspirations for the appropriate corporate information systems innovation.

Methodology. The corporate information system assessment is based on dispositions offered the Hardware, Orgware and Software (HOS) method (extended), which has been developing over twenty years, primarily, the co-author of this paper, at the Faculty of Business and Management of the Brno University of Technology.

Results. This paper presents the verified methodology to indicate possible problem in several areas of the implementation and management of corporate information system to support its sustainable performance.

The theoretical contribution. The theoretical contribution of our paper is the analysis and discussion possibilities of modification of the HOS methods with the aim to refine past results of HOS implementation and provide the greater variability of their subsequent use in the context of sustainable performance.

Practical implications. This paper describes the new possibility of assessment of corporate information system for its support of corporate sustainable performance.

Keywords: HOS method, information system, corporate information system, sustainable performance.

Paper type: Theoretical paper.


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Brno University of Technology Tallinn University of Technology